Quick Answer: Is Trainline Com Legit?

How do I get my Trainline refund?

How to request a refund onlineSign in.Find your booking in ‘My Bookings’ or ‘My Tickets’ in the app and scroll down to ‘Manage my bookings’.Select ‘Refund my tickets’ or ‘Change date/time’..

Are Trainline tickets valid?

The outward portion of your Anytime Return train ticket is valid for five days, starting from the date shown on your ticket (unless otherwise stated), while the return portion of your ticket is valid for one calendar month from the date of outward travel.

Why is my Trainline ticket non refundable?

Why is my ticket non-refundable? The terms and conditions of your ticket are created and enforced by the rail operator and not Trainline. … Once you have booked and paid for your ticket, it means you have consented – by law – to the rail operator’s and the ticket’s refund and exchange conditions.

Is it cheaper to buy tickets on Trainline?

Booking cheap train tickets in advance with Trainline can save you up to 61%* on a standard fare when bought at the train station, giving you great value for money for whatever your train journey is.

What is Trainline com?

www.thetrainline.com. Trainline (formerly Thetrainline.com) is an independent digital rail and coach ticketing platform in Great Britain. It sells tickets through its website, by telephone, and through its mobile app which is available on iOS, Windows Phone and Android platforms.

How much does Trainline app cost?

Is the Trainline app free? Yes! It’s free to download the app and set up an account, giving you instant access to live train and coach times and tickets for more than 270 European operators in 45 countries.

How do I get a refund on a train ticket?

You can get a refund by returning your ticket to the place you purchased it. If this was a ticket office, you’ll need to complete a refund application form. If this was over the telephone or the internet, you should return it by post with a covering letter. More information about refunds is available here.

Can I take another train with same ticket?

No, you can not travel In other train with the same ticket because the reserved ticket of train that you missed that does not recorded in any other train. So ultimately you have to buy unreserved ticket and complete your journey.

What happens if you miss your booked train?

Speak to the train staff to find out if you can board the next train with your existing ticket, they may advise you to go to the ticket office at the next station to exchange you ticket for a new one, free of charge.

Is it cheaper to buy train tickets online or at the station?

An Advance On The Day ticket is not only easy to buy but it can also save money. It’s cheaper than either of the other options for tickets bought on the day of travel, the Anytime or Off-Peak tickets.

Can you call Trainline?

Trainline Customer Service Telephone Number For help with existing bookings, call us on 0333 202 2222, unless you’re calling us from outside the UK where you’ll need to dial (+44) 333 202 2222. Just so you know, we can only discuss booking details with the person who made the booking, for data protection reasons.

Can you cancel train tickets Trainline?

You can cancel your trip and get a full refund in My booking until up to 60 days after your planned departure.

Can I use my Trainline ticket on an earlier train?

You can only take the train that you have reserved i.e. the one which you have been issued a ticket for. If you wish to depart earlier or later, you can exchange your ticket or cancel it and re-book it, depending on the fare conditions. Once you have done this, you can then choose a new departure time for your ticket.

How can I get my money back if my train is Cancelled?

IRCTC Refund Rules for Cancelled Trains Counter Tickets: If you have a counter ticket, you can collect your refund from a PRS counter. However, you must cancel your ticket at any PRS counter within 72 hours after the scheduled departure of the train.

Can I change my Trainline ticket?

Changes are only allowed for a different time/date of travel, so you need to stick to the same departure and arrival stations. You must change your ticket at least 15 mins before your original train is due to depart. We refund you whichever ticket is the lowest priced between your original or new ticket.

Why is Trainline cheaper?

Long distance journeys will be cheaper on Trainline IF you buy them in advance. The further in advance, the cheaper they will be, up to a max of 3 months. They add a booking fee but the saving on the ticket price is usually better.

Is the Trainline a legit website?

1. Re: Is the trainline.com reliable? The ticket will be genuine, but trainline.com is noted for poor customer service if anything goes wrong.

Will Trainline refund tickets?

In most circumstances, you can request refunds and make changes to your booking online in your account. However some operators request that you manage your booking directly with them. Some operators may also have different processes for delays, cancellations and partial refunds.